Privacy Policy
PRIVACY POLICY
Last Updated: 20 June 2026
Malliya Europe (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit www.malliya.com (the “Site”), purchase products from us, subscribe to our communications, or otherwise interact with our business.
BUSINESS INFORMATION
Malliya Europe is a trading name of Condos International Monoprosopi I.K.E.
Registered Address:
Saki Karagiorga 53
Glyfada 16675
Athens, Greece
VAT Number (Α.Φ.Μ.): EL803047320
GEMI Registration Number: 188155303000
Email: hello@malliya.com
By using our Site, you acknowledge that your personal information will be handled in accordance with this Privacy Policy.
- PERSONAL INFORMATION WE COLLECT
When you visit our Site, place an order, subscribe to our marketing communications, contact us, or interact with our advertisements, we may collect the following categories of personal information:
Identity Information
• Name
• Username or account details
Contact Information
• Email address
• Telephone number
• Billing address
• Shipping address
Transaction Information
• Order history
• Payment details
• Purchase preferences
• Returns and exchanges
Technical Information
• IP address
• Browser type and version
• Device information
• Operating system
• Time zone
• Website usage information
Marketing Information
• Email marketing preferences
• Advertising interactions
• Website browsing behaviour
• Product interests
- HOW WE COLLECT INFORMATION
We collect personal information:
• Directly from you when you place an order, create an account, subscribe to emails, contact us, or participate in promotions.
• Automatically through cookies, analytics tools, pixels, and similar technologies.
• From third-party service providers that assist us in operating our business.
• From advertising and marketing partners.
- HOW WE USE YOUR INFORMATION
We use your personal information to:
• Process and fulfil orders
• Deliver products and services
• Manage customer accounts
• Process payments
• Provide customer support
• Send order confirmations and updates
• Detect and prevent fraud
• Improve our website and customer experience
• Personalise content and recommendations
• Send marketing communications where permitted
• Measure advertising performance
• Comply with legal and regulatory obligations
- LEGAL BASIS FOR PROCESSING
Where GDPR applies, we process personal information on one or more of the following legal bases:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests
• Your consent where required by law
- MARKETING COMMUNICATIONS
With your consent where required, we may send you:
• Product updates
• Promotional offers
• Educational content
• Brand news
• Marketing communications
You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at hello@malliya.com.
- SHARING PERSONAL INFORMATION
We may share personal information with trusted third-party service providers that help us operate our business.
These may include:
• Shopify
• Shopify Payments
• PayPal
• Stripe and other payment processors
• Google Analytics
• Google Ads
• Meta (Facebook and Instagram)
• Klaviyo
• Judge.me
• Shopify Inbox
• Orbe
• Shipping and logistics providers
• Warehouse and fulfilment providers
• Professional advisors including accountants, lawyers, auditors, and consultants
• Government authorities where required by law
We do not sell your personal information.
- INTERNATIONAL DATA TRANSFERS
Some of our service providers may process personal information outside the European Economic Area (EEA).
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place, including:
• European Commission Standard Contractual Clauses
• Adequacy decisions
• Other lawful transfer mechanisms recognised under applicable law
- DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Fulfil orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records
When information is no longer required, it will be securely deleted or anonymised.
- YOUR RIGHTS
If you reside in the European Union, European Economic Area, United Kingdom, or another jurisdiction with similar privacy rights, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at hello@malliya.com.
- COOKIES AND TRACKING TECHNOLOGIES
Our Site uses cookies, pixels, web beacons, and similar technologies.
These technologies help us:
• Operate the website
• Remember preferences
• Analyse website performance
• Improve customer experience
• Deliver personalised advertising
• Measure marketing effectiveness
Cookies may be categorised as:
• Essential Cookies
• Functional Cookies
• Analytics Cookies
• Advertising Cookies
You may manage cookie preferences through your browser settings or our cookie consent banner.
Please note that disabling certain cookies may affect website functionality.
- ANALYTICS AND ADVERTISING
We use analytics and advertising technologies provided by companies such as:
• Google Analytics
• Google Ads
• Meta Pixel
• Shopify Analytics
• Klaviyo
These services help us understand how visitors use our website and enable us to provide more relevant advertising and content.
- SECURITY
We implement reasonable technical and organisational measures designed to protect personal information from:
• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
- CHILDREN’S PRIVACY
Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us immediately.
- THIRD-PARTY WEBSITES
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites and encourage you to review their privacy policies before providing personal information.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes.
The most current version will always be available on our website.
- CONTACT US
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or would like to make a complaint, please contact:
Malliya Europe
Condos International Monoprosopi I.K.E.
Saki Karagiorga 53
Glyfada 16675
Athens, Greece
Email: hello@malliya.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) or your local data protection authority within the European Union.